Guest Instructor: Rita Rizzo, M.S, CMC

Rita Rizzo, is an experienced writer, facilitator and training designer. Known for her wit, warmth, and wisdom, Rita’s common sense approaches assure that people benefit from her interventions in practical, immediate, and applicable ways. Rita is a Certified Management Consultant (CMC) and a Certified Conflict Mediator whose expertise lies in the areas of performance management, diversity and inclusion and workplace violence.

Stereotypes are an ingrained part of the thinking of most Americans. We make assumptions and take actions regarding others who are different than we ourselves based on the “isms” and “bias” programmed into our minds when we were children. Denying our use of
stereotypes is sincere since most of our biases are unconscious and come into play in our thinking without recognition. This seminar explores the impact of ethnocentric behavior on our ability to build effective cross‐cultural relationships and gives tips on how to avoid “cultural collisions” when dealing with diverse others. Come and discuss biases form and how to recognize and reduce them.

Registration will close on Tuesday, June 21, 2022, at 7 am

***Please Note: This class will be facilitated on the online platform called Zoom. Internet access and access to a computer/laptop/tablet/smartphone is required to attend.

The link to attend this class will be provided at registration.

Please follow the link below for a brief tutorial on how to sign up for a free Zoom account.

Zoom User Guide