03/10/2018 | 8:30 am - 4:30 pm
Type of Class
Instructors: Hanna Venizelos Program Manager, Training Institute
Conflict is a natural part of relationships. Conflict can range from small disagreements to arguments. Conflict can also look like uncomfortable silence, anger, and hostility.
The Exchange process, based upon mediation theory and methodology, is a four-stage process for resolving conflicts. Participants will discuss the importance of collaboration and the consequences of unresolved conflict.
Acknowledging that a variety of strategies can be used to manage conflict, this training reinforces an interest-based approach to resolving issues. Before the formal process of the Exchange is taught, participants will also learn the ART of communication.
The Exchange training will give participants new ways of communicating collaboratively, new approaches to conflict, new skills to deal with it, and an adaptable and structured process to successfully manage a wide variety of community/family issues and conflicts.
Special thanks to the National Conflict Resolution Center for co-sponsoring this event. Typically a $395 per person training, this event is free for our resource parents.
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